Veterinary · KPI Dashboards
Veterinary KPI Dashboards for Group Operators
The numbers you check every week, defined the same way at every clinic
Most veterinary groups can already pull a report for each clinic. The trouble starts when you put those reports side by side. One location counts a client as active after 12 months, another after 18, and the group total depends on who built the spreadsheet. We set one definition for each number and build your dashboard from the PIMS data you already have.
This page is for you if any of this sounds familiar
Each clinic's numbers look fine alone and never add up to the group total.
ACT and active client counts change depending on who ran the report.
Someone spends days each month copying PIMS exports into a spreadsheet.
You find out a location slipped a quarter after it happened.
How We Help
One definition for every number, at every clinic
We start by agreeing what each metric means. Active client, new client, ACT, production, and compliance each get a written definition that applies to every location, whatever PIMS it runs. That step is less visible than the dashboard, and it decides whether anyone trusts the dashboard.
A short list of numbers instead of a wall of charts
A group operator needs to see a handful of things quickly. Revenue and visits against last year, ACT by location and doctor, new and active clients, compliance on vaccines and dentals, and which clinic needs attention this week. We build that view first and add more only when someone has a decision that needs it.
It refreshes on its own, and your team owns it
The dashboard updates from your systems on a schedule, so nobody rebuilds it by hand. Every connection and definition is documented and handed over. If you stop working with us, it keeps running.
What You Get
Deliverables, not slideware
A group dashboard with location, doctor, and service views
Written definitions for ACT, active clients, production, and compliance
Automatic refresh from your PIMS, with no monthly spreadsheet work
A mobile view for checking numbers between appointments
Documentation and handover so your team owns it
Related Work
We have done this work before
$3.4M+
Revenue Realized Through Capacity Optimization
Improving Forward Booking & Capacity Visibility
Unified appointment data from nine systems to build a scheduling intelligence platform that revealed demand, cancellations, and staff utilization across hundreds of clinics.
Read the case study$24M+
Annual Revenue Opportunity Identified
Diagnosing Client Journey Bottlenecks
Mapped the client journey across hundreds of locations, uncovering conversion bottlenecks, churn risk, and high-impact growth opportunities.
Read the case studyFAQ
Questions answered
Which veterinary KPIs should a group track?
Fewer than you might think. Most groups get the most from revenue and visits against last year, ACT, new and active clients, production by doctor, and compliance on core services. Add a metric when someone has a decision that depends on it, not because the data exists.
Does it work if our clinics use different PIMS?
Yes. That's common in groups that grew through acquisition. We map each system to the same definitions so the numbers line up across locations.
Do we need to buy a BI tool?
Usually not. We build in a tool you already pay for where we can, and recommend something new only if what you have can't do the job.
How long does it take?
It depends on how many clinics and systems you have. Most groups start with our veterinary pilot, which takes 2 to 3 weeks, and build the full dashboard from there.
See what your network's data can do.
Book a free 30-minute call. No cost, no commitment, no jargon, just a clear look at where your data could be saving or earning you more.
Book a Free Strategy CallWorks with your existing PIMS · Vendor-neutral · Fixed fees · You own everything we build